Refund Policy

Returns And Exchanges

Returns

  1. We accept returns on most Products within 30 days of receipt, for Products that have not been opened, used or altered, and with all tags and/or stickers attached and accompanied with original Sale Receipts.
  2. The money for returns will be made in a voucher proportional to the returned products.
  3. Please note that we do not accept returns on any special orders and/or promotional/final sale Products.

Exchanges

  1. All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfill your exchange request.
  2. If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.

Returns Procedure

  1. Please Contact Us so we may provide you with a Return Address.
  2. You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
  3. All returns must be received by our office within 14 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
  4. For Returns, we will be able to process your refund in the form of store credit within 7 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
  5. For Exchanges, we will ship to you the desired Product, within 7 days of us receiving the returned Product, as per our Shipping policy.